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6 Ways to Get Your Buyers’ Attention Using Social Media

Let’s face it. Social media has changed how we marketers are doing our jobs. In addition to all the work that’s already on our plate, we now have to do LinkedIn updates, Twitter tweets, Facebook posts, and oh yeah, Google pluses. That’s not even counting blogging (or chasing down guest bloggers!). And it’s all with the hope of getting the word out about our company… and maybe generating some quality leads too.

Meanwhile, buyers are now awash in a sea of social updates, tweets, blog posts, and other content. The result? Even as we spend more (and more) time doing social media, we’re grabbing less (and less) of our prospects’ attention. Alas, what’s a B2B marketer to do? We have lead goals after all.

Here are six ways to rise above the noise to get your buyers’ attention using social media (without requiring more effort!):

1.  Focus on the less than 1%

First of all, don’t approach social media like a popularity contest. The objective is NOT to reach everyone with your marketing content, especially since 99%+ of the people on social media aren’t prospects (you’re a B2B marketer remember?). Instead, focus on the less than 1% that truly represents your target audience.

Said another way, whom exactly are you selling too and what are their wants, needs, desires, and pain? This is where buyer personas come in. (Using them? You should be.) Focus all your efforts on finding and engaging these folks on social media. They’re the ones you want to be popular with!

2.  Tell a one of a kind story

Your business has competitors, but turns out your customers chose you. Why is that? Think about what makes your business, product, service, people, or story unique and compelling. Is your service faster, easier to use, more responsive, built with the latest technology? Maybe your CEO is famous (Dancing with the Stars?), from a faraway land, or has a really compelling view on how the future should look.

Whatever the reason, get a handle on why your company is one of a kind and make that central to how you approach content marketing and social media.

3.  Be at the right place at the right time

Which social platforms, blogs, Q&A sites, user groups, and forums is your target audience active on? Sure, this will most likely include LinkedIn, Twitter, and Facebook, but it will also include other communities too. One place it probably won’t include? Your current social media brand pages. Why? Because chances are good that most of your current fans and followers aren’t prospects (Surprised? Take a look).

The goal is to find where your prospects are active on social media, and then engage them there… while also coaxing these buyers to join your company’s social audience. For example, do a guest post on an industry blog and include your company’s social handles in your author bio. Guess what? You’ll get in front of buyers, and start building the right social audience for your company!

4.  Tap into what everyone is talking about

As you read this post, hundreds (if not thousands) of your prospects are using social media to discover interesting content, share information, have conversations, and find people and companies to connect with.

Imagine if you could tap into this social activity to gain insight into what your next white paper should be on, which video to produce, what webinar to present, or infographic to create. You can.

For example, start following your top 50 prospects and 20 best customers on Twitter. Discover what content they’re sharing and commenting on. Not so hard right?

5.  Keep it current and real-time

Social media reflects what’s happening now. And “now” is a great indicator of what’s relevant, timely, and interesting for your audience. Doesn’t matter if it’s the latest news, a current industry conference, or a question that someone just tweeted out, your target audience is more likely to engage if your content is fresh, current, or real-time.

For example, why not change the title of your upcoming webinar to play off the Oscars (“Why We Should Have Won an Oscar for our Space-Aged Thingee”) or other current event. Or how about doing a podcast (instead of that planned infographic), if you discover that they’re in vogue again with prospects.

6.  Make the sum of the parts greater than the whole

No offense to Dr. Frankenstein but he got it all wrong. It’s not about using different parts to make a greater whole (neck bolts included). It’s actually the opposite. Meaning: when you develop content think about how to break it into smaller pieces to share using social media. Or simply put, look to create as many opportunities as possible for your target audience to engage with your content.

For example, have a webinar coming up? Write a webinar blog post, do a press release, promote the webinar on social media, create a podcast, tweet out before, during, and after the webinar, and share the webinar presentation (there’s more, but you get the idea!) Use this “sum of the parts” approach for all your white papers, e-books, case studies, product videos, trade shows, etc.

The truth is, any one of these six ideas can get your marketing content in front of more buyers, with more impact. Do them all and you’ll catapult your business to the front of the pack!

Have other ideas for getting in front of buyers using social media? Feel free to share!

Need help with your B2B social marketing? Download our free guide: 7 Reasons Your B2B Social Marketing Sucks (and how to fix it!).

 

Related Posts
Struggling with B2B Social Marketing? What to Do Now ( 4 Nov 2012 )
Why Forrester’s B2B Social Marketing Predictions Were Right and Wrong ( 8 Nov 2012 )
Salorix Launches Platform to Help Brands Influence Social Conversations ( 12 Dec 2012 )
Knowing Your Target Audience’s Mood is Start of B2B Social Marketing ( 18 Dec 2012 )
Chief Marketer Survey Data and Next Phase of B2B Social Marketing ( 28 Dec 2012 )
Written by Carter Hostelley
Carter is the founder and CEO of Leadtail, and champions the power of social media insights to CMOs and senior marketers at leading business brands and venture-backed companies – specifically, how social insights can help you better understand and engage your buyers. Learn more about Carter here, and follow him @carterhostelley

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